Moderation

Moderation gives you the ability to review and approve content before it appears on your public-facing TINT. This feature is essential when using hashtag connections and other public channels where you might not always get relevant, or appropriate, content.

With Moderation enabled on a connection, new content that is aggregated will always enter a Private queue. From there, you'll need to manually approve this content if you'd like to see it on a public display or website. Approval can be done in the Content panel of the TINT Editor at www.tintup.com, or via the TINT mobile App for iOS and Android.


Enabling and Disabling Moderation

You can enable Moderation on new connections by selecting "Manually approve posts before making them public." before clicking "+Add":

If this option is left unselected Moderation will be disabled for the connection. This means that new content will automatically be approved and will appear on any public displays or websites you have using the TINT.

If you want to add or remove Moderation on an existing connection, select the Content panel on the left-hand side of the screen. Then, locate the connection under the Connections You've Added section. Click the Lock icon beside the connection to enable/disable moderation:


Moderation Views

Views can be selected on the top of the page when viewing the Content panel:

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All Posts is the default view. This view displays all content - regardless of whether it is public or private. Here is an example of the All Posts view showing both public posts (indicated by a ✓ symbol) and private posts (indicated by a + symbol):

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Other views include Public (which displays only public posts), Private (which displays only private posts), and Trash (which displays deleted content, or content that was removed due to rules). You can toggle between these views at any time.


Approving, Rejecting, and Deleting Posts

Approving private content is as easy as clicking the + icon on any post:

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To reject public content, just click the ✓ icon:

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You can also permanently delete content from your TINT. Click the More Options icon (...) above any post, and then select delete:

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Bulk Moderation

You can also change the visibility of multiple posts at the same time. Select the box found above any post you like, and then choose whether you'd like to make posts Public, Private, or Delete them:

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You can also add Tags to multiple posts using this method (more on Tags here).


Moderating Posts on the TINT Mobile App

Downloading the TINT Mobile App for Android or iOS allows for quick on-the-fly approval and rejection of posts. This is particularly useful when running a live event, or maintaining a TINT when you’re on the road and access to a full laptop/desktop computer might be limited. 

For more information on moderating content via the TINT mobile app please click here.


Rules / Automoderation

Only available on Performance, Enterprise, and Premium Event plans, our automoderation feature allows you to take some of the work out of moderation by letting you create whitelist and blacklist rules around keywords, post authors, and image content. For more information click here.

You can access the feature by clicking the Add Rules button on the left-hand side of the Content panel:

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Using the Filter Bar

The Filter Bar allows you to search the content within your TINT for specific posts. To access the Filter Bar click the More Filters button on the upper right-hand side of the screen:

Available filters include Dates, Connections, Actions, and Engagement statistics. For more information on using the Filter Bar please click here.


Additional Actions found in the Content Panel

There are many other controls available in the Content panel!

Highlight - Doubles the height and width of the post. Click the Star icon on the top of any post:

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Pin To Top - "Pins" content to the top of your display. When new content is aggregated, "Pinned" posts will continue to show up as the newest content on your TINT. Just click the Pin icon:

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Tags - Applies Tags to selected posts. Tags allow you to further customize which content you'd like to display on your website or screens. Click the Tag icon above any post:

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For more information on Tag Filtering click here.

Get Rights - Only available on Performance and Enterprise plans, our UGC Rights feature sends a request for content rights to the original post author of any Instagram or Twitter post. Just click the gear icon to get started:

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For more information on our UGC Rights feature please click here.

Add CTA - Adds a CTA button to any individual post. Click the More Options icon (...) and then select Add CTA:

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For more information on CTA buttons in TINT click here.

Edit - Allows you to edit information about individual posts. Click the More Options icon (...) and then select Edit:

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For more information on how to edit posts and what you can change click here.

Block User - Uses our aforementioned Rules feature to block specific accounts for Twitter, Facebook, and Instagram:

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If you have any questions regarding moderation, or any of the features found in the Content panel, don't hesitate to contact Technical Support at support@tintup.com.

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